Frequently Asked Questions

We know you may have questions. Here are clear, science-based answers to help you understand how EvaGenomics works, what to expect, and how we protect you at every step.

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 FAQs

  •  EvaGenomics combines AI-powered symptom questions with whole-genome testing performed in a CLIA-certified laboratory. You provide your health history and an at-home saliva sample. Our AI technology analyzes your genetic data to connect your symptoms with potential genetic factors, delivering a personalized educational report.

  • No. EvaGenomics provides educational genetic reports, not a clinical diagnosis. The goal is to help you explore whether your symptoms may have a genetic basis and to give you a scientific direction for follow-up with healthcare professionals.

  • We take privacy and ethics seriously:

    • All testing is performed by a CLIA-certified partner laboratory

    • Data is encrypted and never sold or commercialized

    • You control your information and can request its deletion at any time

    • Reports are for your use only; you decide if and when to share with providers

  • EvaGenomics is designed for non-cancer conditions, including:

    • Neurological and behavioral conditions (seizures, autism, movement disorders)

    • Autoimmune and blood disorders (immune dysfunction, clotting issues)

    • Metabolic conditions

    • Heart-related concerns

    • Symptom questions: 10-15 minutes online

    • Kit delivery: 3-5 business days (U.S.)

    • Genetic testing and analysis: Typically 4-6 weeks after we receive your sample

    • Report delivery: Sent via secure digital portal

    1. Complete your online AI-guided symptom questions

    2. Order your at-home DNA collection kit

    3. Return your saliva sample

    4. Receive your genetic insights report with next-step resources

    • Individuals and families with unexplained or chronic symptoms

    • Caregivers advocating for loved ones

    • Healthcare professionals integrating genetics into patient care

    • Nonprofits and researchers advancing rare disease discovery

  • Yes. EvaGenomics can be used for patients of all ages. Parents or guardians must provide consent for minors.

  • Your report is designed as a scientific guide, not a diagnosis. We recommend discussing results with a qualified healthcare provider or genetic counselor who can advise on next steps.

  • No. EvaGenomics is a direct-to-patient service, meaning you can begin testing without a doctor's referral or insurance pre-approval.

  • We keep pricing transparent and accessible. For current details, please contact us directly.

  • Yes. Many patients and providers use our reports to complement existing diagnoses by uncovering additional genetic insights that may refine treatment approaches or explain related symptoms.

  • We're here to guide you through every step of your journey with science, empathy, and support.